Policies
Complaints
If something has gone wrong, we want to know.
This document is in preparation.
The page below sets out what this policy will cover. It is not the policy itself and should not be relied on. If you have a question in the meantime, please get in touch.
What this document will cover
- How to make a complaint, and who it goes to
- How quickly a complaint will be acknowledged and answered
- How a complaint is investigated and recorded
- What to do if you are unhappy with the outcome
- Any external body a complaint can be escalated to
Questions about this policy can go tohello@sakinahspace.co.uk.